Rythmo Command

Your incident management in one place

A dispatch platform for high-tempo medical and rescue operations, with paging and team management built in. It is a dispatch app for event medical teams, ski patrols and rescue organisations. Crews and posts work from their phones and record the triage category their clinician chose. Command sees every incident, team and handover in one place, in a browser or on a phone.

Built for your next event. Talk to us about a live demo or a licence. Licensed to organisations, never sold to individuals.

Or email hello@rythmo.com.au.

On the day

Command runs the event from the desk, and the bases see their own patients coming.

Generated image of a medical commander at a desk in an event tent, with three screens showing the Rythmo Command operations log, map and dashboard for the made-up Riverside Charity Ride 2026Generated image
The commander's desk: the operations log, the map and the event dashboard, side by side.
Generated image of a medical base in an event tent, with clinicians treating patients and a wall screen showing the Rythmo Command dashboard for Med baseGenerated image
The Med base dashboard on the tent screen: patients by category and who's arriving.

Generated images. The screens in them are redrawn from Rythmo Command screenshots of a made-up event.

What everyone sees

The commander's browser and the phones in the field, from a made-up event. The numbers show what each part does.

Screenshot of the commander view in a browser: teams with their status down the left, an Add incident button and the operations log in the middle with a box to add a note or page a team, and the incident list on the right

The commander view

  1. Every team down one side, with its status.
  2. Add an incident from a call.
  3. The operations log: every job, page, handover and note, with the time.
  4. Log a radio message or decision, or page a team in free text.
  5. Each incident, with its patients and the teams on it.
  1. A crew's phone

    Screenshot of a crew phone marked Simulation use only: a message from command, an incident with Directions and Accept, another with New patient in this incident, status buttons for En route, On scene, Transporting, Available and On break, and Location shared with command
    1. Pages from command arrive as alerts.
    2. A job arrives with Accept and directions.
    3. En route, On scene, Transporting or on a break, in one tap.
    4. Location shared with command about every 5 minutes, in the background too, if the phone allows it.
  2. A post's phone

    Screenshot of a post phone for Med base marked Simulation use only, with two patients arriving from incidents, each with an Accept button, and Your team's patients
    1. Handovers arriving at the post, to accept.
    2. The post's own patients, one tap away.
  3. Command on a phone

    Screenshot of the commander's Incidents screen on a phone, badged Simulation, with a New incident button, incidents with their category, warnings such as No team yet and Roving 2 has not accepted, and tabs for Event, Incidents, Teams, Patients and Log
    1. Start an incident with the call details, from the commander's own phone with the commander code.
    2. Every incident, with a warning when no team has it yet or a team hasn't accepted.
    3. Teams, patients and the log are a tap away. Page a team or all teams from Teams.
  4. Patients on a phone

    Screenshot of the commander's Patients screen on a phone, badged Simulation, listing patients by number with their category, how long ago they were treated, and Hand over to Med base and Waiting for Med base
    1. Every patient, with their category and where they're up to.
    2. Hand a patient over to a base from the list.
    3. See who's still waiting for a base to accept.
  5. The log on a phone

    Screenshot of the commander's Log screen on a phone, badged Simulation, with a page to Roving 1, notes with times and names, and a box to add a line by typing or dictation
    1. Pages and notes, with the time and who made them.
    2. Add to the log by typing or dictating.

Screenshots from a test build, made-up event and patients.

Who it's for

Set up around how your team already works.

  • Major event medical teamsFestivals, sport, and mass participation rides and runs, with crews spread across a big site.
  • Ski patrols and rescue organisationsPatrollers on the mountain or teams on a search, a first aid post or base, and a patrol room that sees the whole picture.
  • Universities and training providersMass casualty exercises with mannequins, simulated patients and actors, and an after-action record for the debrief.

How an event runs

Set up your teams, hand out the event codes, and run the day. Everyone works from the same picture.

On the crews' phones

Crews and posts

  • Each phone joins the event as a crew or a post with an event code.
  • A job arrives with Accept, then On scene and Transporting. Crews can mark themselves on a break.
  • Hand a patient over to a post in a couple of taps.
  • Pages and handovers arrive as alerts, and each phone sets how loud they are.
  • Works alongside Rythmo Triage MCI, our mass casualty triage app, if your clinicians use it.

In the commander's browser

The commander view

  • Every team down one side, with its status, and an operations log with notes.
  • Add an incident from a call: the call questions record what the caller says and build a short brief. They don't set a priority.
  • Each incident opens in its own window, with the nearest teams and their distance.
  • A map with your landmarks, bases and site plan, plus distance and bearing between any two points.
  • Page any team in free text, follow every move in the movements log, and send a METHANE report.

Set up for your day

  • Page your crewsPage a team or one person in free text from the browser, or a team from the commander's phone. The page arrives on the crew's phone as an alert, and it goes in the operations log with the time.
  • Nothing for the commander to installThe commander view runs in a web browser.
  • Start a new eventSet one up from the overview, with its own codes for the phones that join it.
  • Run it from a phoneA commander can run the event from their own phone with the commander code, locked with Face ID, and dictate notes on the phone itself. Anyone else on the Commander team gets a Command view that can look, not change.
  • After the eventEnd the event and download an after-action record as a CSV for your debrief.
  • No names asked forPages and location notes remind you not to enter patient names.

What it shares

Command needs a connection, because the phones and the commander view share the event through our commander server. It shares each crew's status, the calls, notes, pages and handovers. For each patient it shares the tag, the triage category the clinician chose (and, on a sieve setup, the one the app suggested), the times, status and destination, the estimated age and sex, and the triage note, what's happened and plan the crew records. Commanders can add notes, the destination and who transported the patient. Each crew phone also shares a rough location about every 5 minutes, in the background too, and when the crew taps a status, until it leaves the event or the event ends. Records stay until your organisation deletes them. Triage itself still works with no signal.

The full detail is in our privacy policy.

Where it fits

  • Your people stay in charge. Every job and every page is a person's decision.
  • The call questions don't triage the caller's patient. They record what was said and build a brief. If the caller says the patient isn't breathing at all, the brief says CARDIAC ARREST.
  • It works alongside your radio, your command structure and your major incident training.

Rythmo Command. Rythmo Command is a dispatch platform for high-tempo medical and rescue operations, with paging and team management built in. It records and shows the triage category a clinician or the commander chose. It never suggests, ranks or changes a category, and never recommends which crew to send.

Simulation setups are for training and research with mannequins, simulated patients and actors, not for real patients.

THIS PRODUCT IS NOT AVAILABLE FOR PURCHASE BY THE GENERAL PUBLIC. ALWAYS FOLLOW THE DIRECTIONS FOR USE.

Questions

What is Rythmo Command?

Rythmo Command is a dispatch app for event medical teams, ski patrols and rescue organisations. It is a dispatch platform for high-tempo medical and rescue operations, with paging and team management built in. Crews and posts work from their phones, and the commander follows every incident, team and handover in a browser or on a phone.

Who is it for?

Major event medical teams, ski patrols and rescue organisations, and universities and training providers that run mass casualty exercises. It is licensed to organisations, never sold to individuals.

Does it work for ski patrols?

Yes. Ski patrols and rescue organisations are one of the groups Rythmo Command is set up for: patrollers on the mountain or teams on a search, a first aid post or base, and a patrol room that sees the whole picture.

Does it need a connection?

Yes. Rythmo Command needs a connection, because the phones and the commander view share the event through our commander server. Sharing with the commander view, paging and handovers need a connection. Triage itself still works with no signal.

Does the commander need an app?

No. The commander view runs in a web browser. A commander can also run the event from the Rythmo Triage app on their phone.

Which phones does it run on?

iPhone, on iOS 17 or later. Android is planned.

How is it licensed?

Licensed to organisations, never sold to individuals. Tell us how your events run and we'll set it up around them. Contact us for a quote.

See it run

We'll run a short made-up event with you, with a few phones and the commander view.

Or email hello@rythmo.com.au.

Sources

METHANE: Advanced Life Support Group; Gleeson T, Mackway-Jones K, editors. Major incident medical management and support: the practical approach at the scene. 4th ed. Chichester: Wiley-Blackwell; 2023. Rythmo isn't affiliated with or endorsed by Advanced Life Support Group.